Account Closure Policies and Procedures FAQ (Faculty)

This article provides answers to frequently asked questions regarding account closures and transitions for faculty.

If you need information for students, see the article Account Closure Policies and Procedures FAQs (Students).

If you need information for staff, see the article Account Closure Policies and Procedures FAQs (Staff).

Account Extensions and Closure Exemptions

I really need my account services. How can I get an extension or an exemption from account closure?

Account Eligibility and Current Status Questions

I'm a lecturer who has a contract that is renewed quarterly. If I am not rehired next quarter but plan to return the following quarter, will I lose my account privileges?

I'm a lecturer who works two or three quarters a year. Will I stay Active in the system and eligible for account services all year?

When I graduated, I took a position as an assistant to a faculty member. My work is being paid through a private grant rather than through the university. How can I maintain my account services?

I'm an academic. Do I get a grace period after my appointment ends?

I'm moving to emeritus status. Will I still keep my account privileges?

Account Closure Questions

May I maintain email forwarding once my account closes?

How should I remove my files before my account is closed?

I neglected to remove all my files before my account closed. Is there a way for me to get back those files?

What if I miss your notification of account closure; will you give me extra time to move my files?

May I opt to keep my wireless access active until the second closure (forty-two days after my first notification)?


Account Extensions and Closure Exemptions

UChicago faculty should contact their dean's office with questions about extensions or exemptions for account closures.

I really need my account services. How can I get an extension or an exemption from account closure?

Exemptions and extensions must come from the Provost's office. Faculty may appeal closures by asking their dean to approve an extension or examption and request concurrence of the Chief Information Technology Officer.

Note: Granting exemptions is extremely rare and the account closure process is automated. If you have received account closure notices, you should expect your account to close at the specified time and date unless you have heard otherwise, even if you have filed an appeal.

Account Eligibility and Current Status Questions

UChicago faculty may contact their department with questions regarding their current status and service eligibility.

I'm a lecturer who has a contract that is renewed quarterly. If I am not rehired next quarter but plan to return the following quarter, will I lose my account privileges?

You will get a 30-day grace period after your appointment ends, followed by the forty-five-day schedule for the account closure. You may check with your department to see if bridging services via the Trusted Agent Program are appropriate for you. Once the account closure schedule begins, you will receive several notifications alerting you to the date of your account closure.

I'm a lecturer who works two or three quarters a year. Will I stay Active in the system and eligible for account services all year?

Your contract will provide the end date for your appointment. Your department should also be able to provide that information to you. You will remain active in the system through the end of your appointment. Contact your department to see if you are eligible for bridging services via the Trusted Agent Program.

When I graduated, I took a position as an assistant to a faculty member. My work is being paid through a private grant rather than through the university. How can I maintain my account services?

Unless you are employed directly by the university, you are not eligible for account services. However, your department may request services for you through the Trusted Agent program.

I'm an academic. Do I get a grace period after my appointment ends?

Yes. The Provost's office automatically applies a thirty-day grace period for all faculty and other academic appointees. Your account closure will begin once the grace period is over.

I'm moving to emeritus status. Will I still keep my account privileges?

Yes, emeriti retain all central account privileges they had as active faculty, but they are encouraged to forward their email to an outside service provide such as Gmail.

Account Closure Questions

Alert: All files still maintained in your UChicago account are immediately destroyed upon account closure and cannot be recovered.

May I maintain email forwarding once my account closes?

Academics will all lose email forwarding once their account services close.

How should I remove my files before my account is closed?

For guidance on how to save your files, see the articles Preparing for Account Closure and G Suite Account Closure Guide

I neglected to remove all my files before my account closed. Is there a way for me to get those files back?

No, once your account closure completes, your account and all files will be deleted irrevocably.

I misunderstood the notice and have neglected to remove all my files before my account closed. Is there a way for me to get those files back?

No, once your account has closed, your account and all files are destroyed. IT Services cannot retrieve them.

My account was closed, now I've been rehired. Is there any way to retrieve my old files?

No, after your account is closed, all files are destroyed. You may claim new account services and will get the same CNetID that you had previously, but all files will be gone.

What if I miss your notification of account closure; will you give me extra time to move my files?

No, if you missed the notifications of account closure and your account closes, all files are destroyed.

May I opt to keep my wireless access active until the second closure (forty-two days after my first notification)?

No. Wireless access closes for everyone one week after receiving the first notice of account closures (Day Ten after dropping out of "active" status).




Keywords:faculty_account_faq, faculty_account_policies   Doc ID:73406
Owner:Astrid F.Group:University of Chicago
Created:2017-05-19 13:36 CDTUpdated:2017-06-19 06:49 CDT
Sites:University of Chicago, University of Chicago - Sandbox
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