Outlook 2016 for Mac - Working as a Delegate (Managing Another User's Calendar and Email)

This article list links related on  how to use the delegation features of Outlook 2016 for Mac to manage the calendar and mail for another user.

Delegation vs. Folder Sharing

Outlook 2016's collaboration features allow an Outlook user to share any folder with another Outlook user. This should not be confused with Delegation, which is a feature allowing one Outlook user to act on behalf of another Outlook user. Below are the primary distinctions between folder sharing and delegation.

Folder Sharing

  • Two Outlook 2012 users who both use an Exchange account can share each others Exchange folders.
  • Is a way to provide access to another person's folders, but it does not include permissions for one to act on behalf of the other.


  • Delegation is an Outlook feature by which you grant someone permission to receive and respond to meeting requests or responses and to send email messages on your behalf.
  • This is a more advanced feature than simple folder sharing. The person granted this permission is called the delegate.
  • You can grant the delegate limited permissions or up to full control over items in your mailbox and calendar.
  • Delegate access is commonly used between a manager and assistant, but can also be used between peers.

Assigning a Delegate

Being a Delegate

Keywords:outlook_2016, mac, delegate, share, o365   Doc ID:72487
Owner:Bob C.Group:University of Chicago
Created:2017-04-11 09:47 CDTUpdated:2017-06-19 06:37 CDT
Sites:University of Chicago, University of Chicago - Sandbox
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