Outlook 2016 Email FAQs

This article answers some frequently asked questions about using Outlook 2016.

How do I create a signature?

How can I recover messages I've deleted?

How can I add an attachment to an email I am sending?

What attachment file types are restricted or blocked?

What if I need to send a file that is on the blocked file types list?

When I send a message with an attachment, why does the attachment icon appear in the body of the message?

How do I turn on the Out of Office Assistant?

Where can I see my University of Chicago mail and calendaring online when I don't have access to the Outlook application?

What happened to distribution lists?

Where can I get more help?


How do I create a signature?

See the following Microsoft Support articles to learn how to create an email signature.

How can I recover messages I've deleted?

See the following Microsoft Support articles to learn how to recover deleted Outlook items, including deleted contacts.

How can I add an attachment to an email I am sending?

See the following Microsoft Support articles to learn how to attach a file to an email.

What attachment file types are restricted or blocked?

See the Microsoft Support article Blocked attachments in Outlook for a complete list of blocked attachment types.

What if I need to send a file that is on the blocked file types list?

If your attachment is blocked because of file type, you have several options. We recommend the first of the below choices:

  • Rename the file so that the file type is not one on the blocked list. For example, rename myfile.exe to myfile.exx. Be sure to tell the recipient of the email to change the file name back.
  • Compress the file using a file compression program like WinZip or WinRAR. This option has the added advantage of making your email smaller, thus taking up less space in the recipient's inbox and your sent items, as well as conserving overall email system resources. Be sure your recipient knows how to uncompress the file once they receive it.

When I send a message with an attachment, why does the attachment icon appear in the body of the message?

If you select the rich text format, the attachment icon appears in the message itself, instead of in the message header.

Alert: we recommend against using rich text format because many non-Outlook email clients display it poorly or cannot read it at all.

How do I turn on the Out of Office Assistant?

See these Microsoft Support articles to learn how to use the Out of Office Assistant.

Where can I see my University of Chicago mail and calendaring online when I don't have access to the Outlook application?

The URL for Outlook Web Access (OWA) is https://outlook.office.com/owa/uchicago.edu. You will need to log in with your CNetID and password.

What happened to distribution lists?

Distribution lists are now called contact groups. See these Microsoft Support articles for more information:

Where can I get more help?

For additional Outloook 2016 tutorials, see the article Logging into Lynda.com Online and Using Tutorials for Office365 for a list of available Lynda.com tutorials.




Keywords:Outlook_2016, FAQ, signature, recover, attachment, files, office_assistant, distribution_lists, email   Doc ID:71143
Owner:Bob C.Group:University of Chicago
Created:2017-02-28 13:20 CDTUpdated:2017-04-17 10:29 CDT
Sites:University of Chicago
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