Topics Map > University of Chicago > IT Services > Phones & Internet Connections > Voice > VoIP phones

Mobility - Using Extension Mobility

This article explains extension mobility, a feature that allows you to receive and make phone calls with your campus extension number on a different Cisco VoIP phone on campus. It is especially useful to staff who work in different offices on different days of the week.

Extension Mobility Login

Note: Do not create a conflict. The phone you use for extension mobility cannot be in extension mobility mode at another phone by someone else.

  1. Go to the phone where you wish to use your phone number(s).
  2. Press the Services button.
  3. Enter the number to the right on the keypad, or arrow down and select Extension Mobility.
  4. Log in with your CNet or UCHAD ID. This is your UserID.
    1. When you press a numeric key on the keypad, a text bubble shows all the characters that this key controls. Each press moves to another character option.
    2. Press the back arrow << if you make a mistake.
  5. Enter the numeric PIN. The PIN is 12345 at your first login.
  6. Press Submit.
  7. Press Exit.
  8. Wait for the phone to switch to your phone number(s).

Extension Mobility Logout

Note: Before leaving the phone, remember to press Exit to leave the extension mobility settings.

  1. Press the Services button.
  2. Enter the number to the right on the keypad or arrow down and select extension mobility.
  3. At the logout prompt, press Yes button.
  4. Press Exit button.
  5. Wait for the phone to switch back to previous numbers.

To Change Your Extension Mobility PIN

  1. Visit the IP Phone Call Manager page.
  2. Click Go to My Phone.
  3. Log in with your CNet/UCHAD ID and password.
  4. Select User Options > User Settings.
  5. Current PIN 12345.
  6. New PIN (Create new PIN).
  7. Confirm PIN (Create new PIN).
  8. Click Save.

Keywords:cisco, phone, roam   Doc ID:62192
Owner:Kathy C.Group:University of Chicago
Created:2016-03-24 12:18 CDTUpdated:2017-03-22 12:35 CDT
Sites:University of Chicago, University of Chicago - Sandbox
Feedback:  0   0