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Business Objects - Launch Pad - Unable to Login with Firefox browser

This article explains how to clear your cache if you cannot login to Business Objects using the Firefox Browser.

Clearing cache and cookies in Mozilla Firefox

  1. In Windows, use the shortcut Ctrl + Shift + Del in Firefox.
  2. Press details in the popup window and select all available options.
  3. Select the time range "Everything" and click clear.
Clear Cache

Keywords:SSO "Single Signon" Shibboleth BO Webi   Doc ID:60903
Owner:James I.Group:University of Chicago
Created:2016-02-17 07:03 CSTUpdated:2016-02-17 09:03 CST
Sites:University of Chicago, University of Chicago - Sandbox
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