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Legacy Voicemail Shared Mailbox FAQs

This article explains answers to a set of frequently asked questions regarding how Legacy (Mereon) Voicemail Shared Mailbox functions.


Can more than one telephone station receive message notification when a new message arrives?

Yes, multiple telephone sets can receive message notification.

Is a shared mailbox managed differently than a typical individual subscriber mailbox?

No, the features and administration options are the same.

How does a shared mailbox subscriber retrieve messages?

To access voicemail, dial 2-2111 onsite or 773-702-2111 offsite:

  • Enter the shared mailbox number. Then press [#].
  • Enter the mailbox password. Then press [#].

How does a subscriber create a shared mailbox?

A user cannot create a mailbox. All programming is performed by IT Services at the request of a customer. Enter an order at the ITS Self-Service Portal or contact the ITS Service Desk.

Contact the ITS Service Desk at 773-702-5800 to check your shared mailbox setup or to create a Service Request for you.

Keywords:vm telephone phone messages messaging group mereon   Doc ID:34895
Owner:Kathy C.Group:University of Chicago
Created:2013-10-30 04:59 CSTUpdated:2016-05-16 11:35 CST
Sites:University of Chicago, University of Chicago - Sandbox
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