Topics Map > University of Chicago > IT Services > Business Systems > Budget Planning & Mgmt > Delphi

Budget Planning and Management - Delphi Planning - SmartView - Error on starting Excel after Install

This article explains how to fix Excel add-in errors on Delphi.

Occasionally, the Excel Smart View add-in fails to start after you install it.

Symptoms

After you install SmartView, you receive an error upon launching Microsoft Excel, the Smart View add-in does not appear in the ribbon, but you can see the Add-Ins tab.


SmartView Add-Ins Installation Error Message

Cause

The Smart View add-in was not installed correctly.

Confirm this by clicking File > Excel Options > Add-Ins to open the View and manage Microsoft Office add-ins window.

The Smart View COM add-in appears in the Active Application Add-ins section, but the Smart View Excel Add-in is not listed.


SmarView Add-Ins List on Microsoft Office Add-Ins Window

Solution

This issue requires manual intervention. To fix the installation:

  1. Select the Smart View Excel add-in on the Active Application Add-ins
  2. Click Go at the bottom of the screen to open the Add-Ins dialog.


Oracle Hyperion Smart View for Office, Fusion Edition under Add-Ins Dialog

  1. Select Oracle Hyperion Smart View for Office, Fusion Edition and click OK.
  2. Relaunch Excel. This should resolve the error.

If the Add-Ins dialog does not list Oracle Hyperion Smart View for Office, Fusion Edition:

  1. Click Browse…
  2. Go to C:\Oracle\SmartView\Bin in the Browse
  3. Scroll down to find the HsTbar file.


HsTbar on AddIns Brose Dialog

  1. Double-click HsTbar. The Browse window will close.
  2. Oracle Hyperion Smart View for Office, Fusion Edition will now appear in the Add-Ins dialog and should be selected.
  3. Click OK and relaunch Excel. This should resolve the error.



Keywords:Hyperion, UCSAL, UCBUD, Budget_Office, Executive, workspace   Doc ID:28669
Owner:Levita G.Group:University of Chicago
Created:2013-02-18 12:07 CDTUpdated:2017-05-16 10:21 CDT
Sites:University of Chicago, University of Chicago - Sandbox
Feedback:  0   0