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xMail - Outlook 2010 Email FAQs

This article answers some frequently asked questions about using Outlook 2010 to connect to xmail.

How do I make a signature?

How can I recover messages that I've deleted?

How can I add an attachment to an email I am sending?

What attachment file types are restricted or blocked?

What if I need to send a file that is on the blocked file types list?

When I send a message with an attachment, why does the attachment icon appears in the body of the message?

How do I turn on the Out of Office Assistant?

What is the website to see my uchicago mail and calendaring?

When using OWA (Outlook Web App), sometimes I have more features - the preview pane, an expandable folder tree, Rules, pop-up notifications, etc. - and sometimes I don't. Why? (What is the difference between "Premium" OWA and "Basic"?)

What happened to distribution lists?


How do I make a signature?

See the Outlook 2010 - Create an Email Signature instructions to create a signature and Outlook 2010 - Add an Email Signature to Email Messages to add it to your messages.

How can I recover messages that I've deleted?

See Outlook 2010 - Recover Deleted Items.

How can I add an attachment to an email I am sending?

  • While you are in the email message, go to the Message or Insert tabs and click Attach File.
  • Browse to the file you would like to add, highlight the file, and choose Insert.

What attachment file types are restricted or blocked?

For the complete list, see the Microsoft article: Blocked attachments in Outlook. You will still be able to attach and send these files, but other Outlook users will not be able to view or download any of the Level 1 attachments mentioned in the article for safety reasons. You will also be warned that emailing your chosen file is possibly unsafe.

What if I need to send a file that is on the blocked file types list?

If your attachment is blocked because of file type, you have several options. We recommend the first of the below choices:

  • Don't email the file at all! Transfer the file through Webshare. Documentation and help regarding Webshare can be found here.
  • Rename the file so that the file type is not one on the blocked list. For example, rename myfile.exe to myfile.exx. Be sure to tell the recipient of the email to change the file name back.
  • Compress the file using a file compression program like WinZip or WinRAR. This option has the added advantage of making your email smaller, thus taking up less space in the recipient's Inbox and your Sent Items, as well as conserving overall email system resources. Be sure your recipient knows how to uncompress the file once they receive it.

When I send a message with an attachment, why does the attachment icon appear in the body of the message?

If you select the "Rich Text" message format, the attachment icon displays in the message itself, instead of in the message header. Note that we recommend against using Rich Text format, because it cannot be read or displays poorly in many non-Outlook email clients.

How do I turn on the Out of Office Assistant?

See xMail - Automatic Replies (Out of Office) for instructions.

What is the website to see my uchicago mail and calendaring?

The website for Outlook Web App (OWA) is https://xmail.uchicago.edu.

When using OWA (Outlook Web App), sometimes I have more features - the preview pane, an expandable folder tree, Rules, pop-up notifications, etc. - and sometimes I don't. Why? (What is the difference between "Premium" and "Light" OWA?)

There are two different versions of OWA, "Premium" and "Light". Premium has more features and resembles the Outlook client more. Light has fewer features but is faster.

An in depth comparison of the two can be found at xMail- Differences between OWA 2010 Premium and Light Versions, if you are curious about specific features.

What happened to distribution lists?

Distribution lists are now called contact groups. More information about how to use them can be found by viewing Outlook 2010 - Create and Edit a Contact Group (formerly Distribution Lists)

See Also:




Keywords:mailbox account message email address signature attachment file types blocked recover out of office   Doc ID:27433
Owner:Dan K.Group:University of Chicago
Created:2012-11-21 09:20 CSTUpdated:2016-10-13 12:42 CST
Sites:University of Chicago, University of Chicago - Sandbox
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