Topics Map > University of Chicago > IT Services > Accounts, Identity, & Security > Access Management
Campus Card FAQ
This article offers answers to frequently asked questions about the campus card and its interface.
Can anyone get a Campus Card?
No. If you are eligible for one of these other cards, then you are not eligible for a Campus Card: UChicago, UC Hospital photo card, CTS (Chicago Theological Seminary). Also, you must be approved for one of the related 'local services' such as building access. The Campus Card is appropriate for those who need card tap or swipe access on campus in order to do work on behalf of the university. It is requested by staff such as building managers for people who require access to their building, or other services as approved by the local service manager.
What privileges come with the Campus Card?
No privileges are automatically conferred. Need Building Access? See your building manager. Requesting Library privileges? See: http://www.lib.uchicago.edu/e/using/access/ to determine eligibility.
When will my card expire?
The expiration date is printed on your Campus Card. The maximum expirations are:
1 year - Temporary or Contractor
2 years - Family
5 years - Affiliate
Can I use my Campus Card at Ratner?
If you already have a Campus Card, it may be used by Ratner to encode your gym membership just as they currently may use UChicago Cards and Hospital Cards. Otherwise, you will be given a Ratner membership card when you purchase membership.
Will the Campus Card allow me to ride the CTA campus buses for free?
No. That access is available for these three cards: UChicago Card, Lab School card, Medical Center badge- but not the Campus Card (no change in policy). You may use your Campus Card to ride the white shuttle buses on campus.
I've lost my card. What do I do?
You should report your card lost or stolen as soon as you can! Email email@example.com or stop by the ID and Privileges Office during business hours to have it deactivated. Click here for more information.There is a $20 replacement fee.
Do I need to get a temporary card for someone needing access for just a couple days?
Short-Term Access cards are available from the IPO. For more information, visit STA Overview.
Can I get a Campus Card for someone needing long-term access?
Yes, a Temporary affiliation in Campus Card can be selected for such needs as a Housing baby-sitter or an Astronomy Club member. After the CCI rep sets up their record, and the person receives their photo Campus Card, that ISO# and RFID on the card can be used by the appropriate application (such as building access). The CCI rep will need to request services as needed.
I don't like my Campus Card photo; may I get a new card?
There is a $20 replacement fee (if you are not within 10 days of your expiration date).
Do I have to get a new photo every time my card expires?
Not necessarily, your photo may be re-used for 2-5 years depending on how accurately it still reflects your appearance. Your card can be requested for renewal by your sponsor. At that time, your photo can be reviewed and a determination made if you need to have a new photo taken. Note: Family under 21 years old will need to have a new photo taken every two years.
How may I get a Campus Card?
A University or Medical Center staff member responsible for establishing your services on campus should contact CampusCard@lists.uchicago.edu on your behalf with this info:
- CNetID of the requestor/sponsor
And the following information about the card holder:
- Legal Name
- Birth Date
- One of the following identifiers: phone,email, and/or address
- Length of time Campus Card is needed
- Reason for issuing Campus Card
I have bridged a lecturer who is not active but needs access to a building. Does he need a Campus Card?
UChicago Cards can now be bridged. Your unit's Trusted Agent, who bridges the Faculty or Academics, can also check the 'Bridge UChicago Card?' flag. Please see the Trusted Agents List.
What does CCI stand for and what does it do?
CCI = the Campus Card Interface; it is a web-based application that allows an account to be entered or maintained in the university's central person registry (MCDB) so that services can be tracked.
What does MCDB stand for?
MCDB = the Master Constituency DataBase; it is the UChicago central person registry.
Who can access the Campus Card Interface?
The IPO creates most Campus Card accounts. Departments who anticipate requesting a consistently high volume of Campus Cards may request Campus Card Admin training at CampusCard@lists.uchicago.edu.
Which browser does CCI work best with?
Firefox is the recommended browser.
I received an error message when I tried to log into CCI that tells me “This service requires cookies”. How do I fix this?
You will have to enable cookies to use the CCI. To do so in Firefox, follow these directions. More information can be found here.
- At the top of the Firefox window, click on the Firefox button and then click Options.
- Select the Privacy panel.
- Set Firefox will: to Use custom settings for history.
- Check mark Accept cookies from sites to enable Cookies.
- Choose how long cookies are allowed to be stored - Keep until: they expire.
- Click OK to close the Options window.
Do I need to add people into TAG/AAMS and also into CCI?
*IF* a person needs a CNetID in order to do their work (access to your application), then yes. Enter that person first into AAMS and then locate them in CCI and update that record. But if they do not need a CNetID, then you only have to enter them into CCI.
Do I need to add Aramark clerks as Temporaries via TAG and also into CCI?
For an Aramark manager to have Micros access, a CNetID is needed. So, yes enter via TAG, and then maintain the record in CCI. But for a clerk to have just a CBORD meal plan, then you only need to create a record in Campus Card.
Do Aramark employees need any special set-up in CCI?
Yes! Please record the Employee ID# in the 'Notes' field using this format: EMP ID#: xxxxxxxxxx
How are Affiliates added to the database?
Affiliates are uploaded to the MCDB via special setups. Housing, NORC, Toyota Technical Institute and others use such uploads.
How can I pick up a card?
Once you or your sponsor have received acknowledgment that your Campus Card record has been created, you can go to the IPO to have your card made. You must bring a government issued photo ID (e.g., a driver's license, passport, state ID card). Your photo will be taken and you will be given your card before you leave. If this is a renewal, please hand in your expired card.
Is my temporary or casual worker eligible for a UChicago Card?
Almost all people in the HR feed are eligible for a UChicago Card; however, temporary or casual employees and some part-time staff are NOT. Check with your HR Admin to confirm a specific employee. For those who are not eligible for a UChicago Card, an HR Admin can request a Campus Card if tap or swipe access is needed.
When does the CCI record get into the building access applications like CBORD and Continuum?
Continuum systems receive Campus Card records in their nightly feeds as soon as they are created (so both pending and active records). CBORD systems receive Campus Card records around 30 minutes after the Campus Card has been printed and issued to the card holder.
If a person is eligible for a UChicago Card, can they also get a Campus Card?
No. In fact, when the person is displayed on the CCI Search Results screen, their name is NOT a hyperlink, so maintenance is not allowed.
How soon can I send someone to the IPO to get a card after I enter them into CCI?
Immediately. Records are entered directly into the MCDB from the CCI, so the IPO staff can call up that record and create the card right away. (However, there can be a delay after someone claims their CNetID. The CNetID success screen notes that some applications (such as Chalk) may have a two-hour delay. But there is NOT a delay after creating the Campus Card record.)
An alumni is starting as a temporary employee, do I have to wait for HR's set-up?
No, you can find the alum's CNetID in CCI. Note: CCI maintenance is allowed even though there's a (grace period) student affiliation. All systems will use the alum's existing CNetID.
I see in the CCI Search Results that this person is eligible for a UChicago Card, but the IPO says they can't get one now. Can I give them a Campus Card?
No. It may be that a student needs to resolve a payment with the Bursar's Office or a Library fee, etc. Have the person resolve the open issue, and then their UChicago Card will be reactivated.
Is it OK to set up a Campus Card for someone from another department?
No! You should only provide the Campus Card to people that you know and who are associated with your service area.
Who should I contact about a Campus Card?
Please contact firstname.lastname@example.org.