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CNetID - Claiming Process

This article explains the CNetID claiming process for faculty, staff, and students new to the University.


CNetID Purpose

A CNetID is a username and unique identifier available to all University faculty, staff, and students. You use your CNetID to access most online services at the University of Chicago. These services include:

An email address at the University contains a CNetID. When a CNetID is created, an email account1 is also created. The email address takes the format

Creating Your CNetID

  1. Visit the CNet website and click Create your CNetID and Password in the How to Request this Service section.
    Create Your CNet I D and Password Link on CNet I D Website
  2. Enter your birth month, day, and 4-digit year.
  3. Enter your ID Number. You may use your SSN, Student ID, Alumni ID, Chicago ID, or your University of Chicago ISO number.
    • You can find your Alumni ID on the address label of your Chicago Magazine. Alumni who graduated before 1980 will need to use this in place of their Social Security Number. If you have problems finding your Alumni ID, call (877) 292-3945, or email the Alumni Office at
    • Your ISO number is a 16-digit number printed on your University of Chicago ID card.
    • ChicagoID is an eight digit number followed by a letter. It is found on the back of your University of Chicago ID Card.
  4. Select the checkbox to confirm you have read and accept the Eligibility and Acceptable Use Policy for Information Technology.
  5. Click Next.
    Create CNet I D Screen with Personal Identification Information
  6. Select your desired CNetID from the suggestions listed, or check the availability of other options using the Other field. Click Next to continue.
    CNet I D Suggestions List
    Note: Please be careful when selecting a CNetID as it is a permanent identifier and is used publicly as part of your email address. Select a name you will like for years. Even if you change your real name legally, your CNetID will remain static. Your CNetID must begin with a letter and can contain only letters and digits. It can be from 3 to 16 characters long.
  7. Press Next to confirm your desired CNetID.
    CNet I D Creation Confirmation Screen
    Note: Given the permanence of the CNetID, this is encouragement to be certain you've chosen wisely. It will be part of your email address and therefore one of the most widely-circulated pieces of information by which others will know you.
  8. In case you ever lose your password, we ask a set of questions to which only you will know the answers. You can use these to reset your password if you ever lose or believe it is compromised. Select a question from the drop-down list and provide the answer in the Security Answer text field. Click Next to continue.
    CNet I D Security Question and Answer Set Screen
  9. Create and confirm a password. Your password must be secure, it must be 8 to 16 characters long, and it cannot be or contain a word from a dictionary. Do not use a simple pattern or repetition of characters. It must include a series of characters chosen from three of four sets: symbols, numerals, lowercase and uppercase letters. Click Next to continue.
    CNet ID Password Screen

  10. When you create your CNetID you create your email account. Even if you forward mail to another service such as departmental mail, you will receive all official University communication through your address. See the article Email Options for information about email and forwarding services.
    CNet I D Email Options Screen
    Note: If you choose to forward email, an additional request to confirm email forwarding appears.
  11. Click Next to be added to an IT Services mailing list, or deselect the checkbox to opt out of receiving this notification.
    I T S Mailing List Option Screen
  12. Next you will see a confirmation screen that includes a series of helpful links to information regarding use of your CNetID.
    CNet I D Creation Confirmation Page with Helpful Information


If you handle sensitive information, such as student information, patient information, human resource information, or grant data, you must not forward these communications to a non-University service. You may forward to a departmental service. For more information about the University's policy on the treatment of confidential information, see section U601 of the Personnel Policy. More information about email can be found in the ITS Service Catalog.

Keywords:calendar, xmail, outlook, exchange, webmail, cnet   Doc ID:24388
Owner:Astrid F.Group:University of Chicago
Created:2012-05-18 05:58 CDTUpdated:2017-05-15 10:17 CDT
Sites:University of Chicago, University of Chicago - Sandbox
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