Web Express - FAQs
This article explains answers to a set of frequently asked questions regarding Web Express.
Web Express is an online page update tool operated by OmniUpdate and supported by IT Services Web Services. Web Express allows users to edit and manage their web content from a web-based editor.
Browse to the page you want to edit and click on the copyright symbol at the bottom of the page. You will be taken to the Web Express login screen, where you will use your CNetID and password to log in.
*If you are a Web Express user who works at the Chicago Booth, Library, or Lab Schools, this information may differ. Please contact your division or administrator for more information.
If you can't log in to Web Express and you're certain you should have access, most likely your account is locked. This happens when you've logged in unsuccessfully more than three times. You should either email your department's administrator or IT Services Web Services at email@example.com. IT Services Web Services will respond within the work day for all requests that come in by 2:00 PM CDT.
*If you are a Web Express user who works at the Chicago Booth, Library, or Lab Schools, this information may differ. Please contact your division or college administrator for more information.
If unlocking your account does not work and your problem is your CNetID or password, you need to contact IT Services Support at firstname.lastname@example.org or call 773-702-5800.
Each department is allowed a limited number of Web Express accounts per website. If you are unsure about the number of users on your account, or if you need to add or delete a user, please email the following information to email@example.com:
- User Name
- User CNetID
- Name of Department
- URL to which the person should have access
To create a new page, click on the Content tab. On the upper right-hand side of the page the New icon new will appear. Click on it. You will be given the option here to create a new page or file. Create a new page by clicking on the appropriate icon. A box will then appear. You will need to name the page, name the file, and set the permissions on the page. Make sure you give everyone in your group access to the file you're creating. When you're finished filling out this information, click on Create, and a new file will appear that you can now edit.
To insert a link, simply highlight the text you want to link and click on the link icon. Type in the link text in the URL box, or if the page exists within your website, browse and click on the appropriate page.
Select the anchor icon anchor wherever you want the anchor to land. Name the anchor. (Remember, whatever you name it will appear in the URL, so make it succinct and descriptive.) Then go to where you want the anchor link to appear, highlight the text, and click on the link icon. Under anchors, scroll down to the appropriate anchor name. Click Insert. The anchor link will then appear.
To add an image to your website:
- Click on the Insert Image icon.
- Click on the Browse icon. Select the file you want to upload.
- Click on Upload Image.
- Select the image from your computer and click Open. The image editor will open. Here you can Resize, Rotate, Save as, or Upload As.
- Click on Upload As when you're ready to upload your image.
- Rename if you desire, and then click on Overwrite if you wish to overwrite an image of the same name. Click OK.
- Once you've finished uploading and editing your image, click Select.
- Type an image description in the required field. This should be a clear and concise phrase that describes the content of your image.
- Click Insert.
**If your editor box does not open and instead your screen appears to lock, then it's possible the image you're trying to upload is too big. You will need to open the image in another image editor program and re-save the file in a smaller format.
To move a file, click on the Move icon move on the upper right-hand side of the page. (You must be in the Content tab to view this icon.) Select the folder you want to move the file to and click OK.
To delete a file, click on the Content tab. Find the page or folder you want to delete and click on the delete icon. A prompt will appear, asking you if you're sure you want to delete the file. Click OK.
Before you upload any files, make sure you're in the appropriate folder. Every website usually has a special folder that contains PDFs or images. Your site developer or Web Express trainer should explain where these images and documents are located. Once you're in the appropriate folder:
- Click on the Content tab. On the upper right-hand side of the page the Upload icon will appear upload.
- Click on Upload. The scroll-down box below will then appear, allowing you to upload as many 10 files at a time.
- Make sure that you put the extension of the file in the field if you rename your documents (JPG, PDF, GIF, etc.). For example, you might rename a document called "agendadraft.pdf" as "agenda.pdf". The .pdf extension is required; otherwise, the file won't be recognized by the Web Express system.
- Set your access to Everyone.
- If you're overwriting a file that already exists, then check overwrite.
- Click on submit.
Follow the instructions for uploading a PDF above. Once you've uploaded the file, you need to create a link to it by highlighting the text you want to link and clicking on the link icon. Browse to the PDF in your documents and click on the appropriate PDF file.
Once you've requested the Recycle Bin to be enabled by contacting firstname.lastname@example.org, you can locate the Recycle Bin on the Web Express staging server of your website.
When you a delete a file, it will automatically be placed inside the Recycle Bin. If you wish to recover a deleted file, click on the Restore icon. You will then be taken to the Recycle Bin, where you will click on the Restore icon a second time. The file will be returned to its original location on the staging server. However, it won't be live until you publish it. (Please note: You cannot recover deleted folders, only deleted files.)
Below are tips on naming files:
- Never use spaces in the titles. If you need to separate two words, use a hyphen or separate by capitalization, such as HelpDocumentation.pdf or help-documentation.pdf.
- When naming images of files, make them succinct and logical, so they'll be easy to locate in your folders or by page readers.
- Shorten names as much as possible to make URLs shorter. (Remember long URLs are harder to print or send via email.)
Please email email@example.com for more information about Web Express. Please make sure to include the URL of your site in your email.