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Service Desk (ITSM)

The single point of contact between the Service Provider and the Users during the restoration of the Service in the event of an Incident.



Keywords:Service Desk (ITSM)   Doc ID:18900
Owner:David N.Group:University of Chicago
Created:2011-06-18 18:00 CSTUpdated:2011-06-18 18:00 CST
Sites:University of Chicago, University of Chicago - Sandbox
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