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Root Cause (ITSM)

The fundamental cause of a Problem or Incident. A Root Cause Analysis is the activity by which the Root Cause is identified and documented.

Keywords:Root Cause (ITSM)   Doc ID:18898
Owner:David N.Group:University of Chicago
Created:2011-06-18 18:00 CSTUpdated:2011-06-18 18:00 CST
Sites:University of Chicago, University of Chicago - Sandbox
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