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Continual Service Improvement (ITSM)

Managing improvements to IT Service Management Processes and IT Services. The Performance of the IT Service Provider is continually measured and improvements are made to Processes, IT Services and IT Infrastructure in order to increase efficiency, operational effectiveness and cost effectiveness.

Keywords:Continual Service Improvement (ITSM)   Doc ID:18887
Owner:David N.Group:University of Chicago
Created:2011-06-18 18:00 CSTUpdated:2011-06-18 18:00 CST
Sites:University of Chicago, University of Chicago - Sandbox
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