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Configuration Item (ITSM)

Any system component that needs to be managed to deliver an IT Service.  This includes hardware, software, and key documentation (e.g. Service Level Agreements and Process documentation).

Keywords:Configuration Item (ITSM)   Doc ID:18886
Owner:David N.Group:University of Chicago
Created:2011-06-18 18:00 CSTUpdated:2011-06-18 18:00 CST
Sites:University of Chicago, University of Chicago - Sandbox
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