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Remote Desktop Access - How to Connect

This article explains how to remotely access your University computer from another location.

Remote access (or remote desktop) allows you to connect to your Windows University computer from another location using either a PC or Macintosh computer.

Note: IT Services does not control the configuration of many divisions' computers. Examples include the Hospitals/BSD, Booth, Law, or Social Sciences Division. Thus, IT Services cannot modify local security policies set by those groups that may restrict remote access to your computer. Please contact your local support for assistance if you are unable to remotely access your computer.

Before you begin, you need to do or know several things:

  • know the network (IP) address or computer name of the computer you want to remotely access. An example of a network name is mycomputer.uchicago.edu or vlab.uchicago.edu - just like a website's name. An example of a network (IP) address is 128.135.13.114. Your computer's address will be different.
    TIP! If you aren't sure what your computer's network (IP) address or computer name is, visit http://whatismyip.com/ from the computer you'll be remotely accessing. This is a hassle-free way to get the information you need. If in doubt, you can also contact your local IT support.
  • ensure your University computer is powered on, and not in a Sleep or Suspended state.
  • if you are going to be using a Macintosh to remotely access your work computer, download and install the latest remote desktop client from Microsoft. To do this, visit http://www.microsoft.com/mac/downloads and download the latest version of the Microsoft Remote Desktop Connection Client for Mac.

Once you've completed the preliminary steps outlined above, follow the appropriate instructions for your operating system.

To remotely access your work computer FROM a home computer running Microsoft Windows:

  1. Click on your Start menu.
  2. Go to Accessories.
  3. Select Remote Desktop Connection.
  4. A window will pop up as displayed below. Enter the network (IP) address or computer name of the computer you're trying to remotely access.
    windowsremotedesktop.png

  5. Click the Connect button.
  6. Log in using your CNetID and password. If you encounter a problem or are asked for a domain or any information you don't know, consult your local IT group for assistance.

To remotely access your work computer FROM a home computer running Apple's Macintosh OS X:

  1. Browse to your Macintosh's Applications folder.
  2. Select Remote Desktop Connection.
  3. A window will pop up as displayed below. This is where you'll enter the network (IP) address or computer name of the computer you're trying to remotely access:
    macintoshremotedesktop.png

  4. Click the Connect button.
  5. Log in using your CNetID and password. If you encounter a problem or are asked for a domain or any information you don't know, consult your local IT group for assistance.

See Also:




Keywords:rdp "work from home" "computer name"   Doc ID:16726
Owner:Bill E.Group:University of Chicago
Created:2011-02-01 19:00 CDTUpdated:2017-03-03 14:50 CDT
Sites:University of Chicago, University of Chicago - Sandbox
Feedback:  37   24