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Mailing Lists - List Administration FAQ
This article explains answers to a set of frequently asked questions about administering a mailing list.
Who can log on to my list's Junkmail quarantine?
Owners and Privileged Owners can log on to a list's Junkmail quarantine; Moderators cannot log on.
My email list doesn't seem to be working. I set it up but am not receiving any email from it.
When I set up my email list, I didn't restrict subscription. I would like to restrict it now. Is there a way to do this?
Yes. You can change the settings that determine who can view your email list information or who can subscribe. See Mailing Lists - Modify How People Interact With My List for instructions.
How do you choose whether or not a welcome message is sent to new subscribers?
To prevent new subscriber from receiving a welcome message, select the quiet checkbox when you enter his/her email address on the Manage Subscribers page. Likewise, you can select the quiet checkbox when removing a subscriber from the list.
I would like to rename my email list. Is this possible?
Yes. See Mailing Lists - Rename an email list for instructions.
I will be using my email list to send email to a large group of people. I do not want their responses to go to the whole group. How do I prevent this?
You may stipulate that all postings require administrative approval. See Mailing Lists - Modify Who Can Send Messages for instructions.
I want to require approval for messages from some people. Can I do this?
No. When you enable moderation for messages sent to your email list, all messages must be approved before being sent to the email list.
Can I have attachments sent to me through my email list without a "wait for approval" message going out to the sender and without having to approve each one?
Yes. The new interface does not place size restrictions on email attachments. However, we recommend that you avoid sending attachments by email. You can upload and share documents by visiting Webshare at https://webshare.uchicago.edu, or you can use the Urlize feature, which automatically uploads an email attachment to the Lists website and replaces the attachment with a link to the document.
How can I allow a specific non-subscriber address to send messages to my restricted-to-subscribers email list?
To allow a specific list of non-subscribers to send messages to the list, subscribe them to the list and set their preference to nomail.
Can I see a list of messages that were rejected from my email list without showing up for moderation?
Yes. To see rejected messages, select a list from the left navigation bar. In the left navigation bar, click Admin, then Logs.
How do I put an auto-response / vacation message on my list?
No. There is currently no way to do this in the Lists system.
How do I close / remove my list?
You can close your list at any time. See Mailing Lists - Close an email list for instructions.
I just removed my email list by mistake! How do I get it back?
You can request that a Lists administrator restore your email list by sending an email to email@example.com.