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VoIP - FAQ
This article answers some frequently asked questions about VoIP phones.
How can I learn about features on my phone (such as transfer, conference call, call forward, and hold/retrieve)?
You can press to learn more about the features of your IP phone. See also Telephones - VoIP - Quick Reference Guides. Some features are available only on request; others are standard.
Your IP phone uses softkeys for accessing call features and options. Softkeys change according to the state of the phone. For a list of softkeys, see Telephones - VoIP - Softkey Features.
We provide several IP phone models. For a list of our phone models and and their features, visit our Rates and Instruments page.
For information about a specific analog device, call 2-5800 (773-702-5800) option 2, or send an email to firstname.lastname@example.org.
Currently, this feature is disabled.
Yes, as long as it is VoIP enabled. For information about a specific headset, call 2-5800 (773-702-5800) option 2, or send an email to email@example.com. For a list of recommended headsets, visit our Rates and Instruments page.