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Mailing Lists - Troubleshooting FAQs

This article answers frequently asked questions about troubleshooting the University of Chicago Mailing List Service.

My email list doesn't seem to be working. I set it up but am not receiving any email from it.

Can I have attachments sent to me through my email list without a "wait for approval" message going out to the sender and without having to approve each one?

How can I allow a specific non-subscriber address to send messages to my restricted-to-subscribers email list?

Can I see a list of messages that were rejected from my email list without showing up for moderation?

How do I put an auto-response / vacation message on my list?

I just removed my email list by mistake! How do I get it back?


My email list doesn't seem to be working. I set it up but am not receiving any email from it.

The list owner is not automatically subscribed to the email list. You may subscribe yourself at https://lists.uchicago.edu. See Subscribe to an email list for instructions below for more details.

Can I have attachments sent to me through my email list without a "wait for approval" message going out to the sender and without having to approve each one?

Yes. The new interface does not place size restrictions on email attachments. However, we recommend that you avoid sending attachments by email. You can upload and share documents by visiting Webshare at https://webshare.uchicago.edu, or you can use the Urlize feature, which automatically uploads an email attachment to the Lists website and replaces the attachment with a link to the document.

How can I allow a specific non-subscriber address to send messages to my restricted-to-subscribers email list?

To allow a specific list of non-subscribers to send messages to the list, subscribe them to the list and set their preference to nomail.

Can I see a list of messages that were rejected from my email list without showing up for moderation?

Yes. To see rejected messages, select a list from the left navigation bar. In the left navigation bar, click Admin, then Logs.

How do I put an auto-response / vacation message on my list?

No. There is currently no way to do this in the Lists system.

I just removed my email list by mistake! How do I get it back?

You can request that a Lists administrator restore your email list by sending an email to listmasters@lists.uchicago.edu.




Keywords:listhost mailing list lists.uchicago.edu email data sources frequently asked questions attachments   Doc ID:16030
Owner:Paul B.Group:University of Chicago
Created:2010-12-05 18:00 CSTUpdated:2011-12-06 13:22 CST
Sites:University of Chicago, University of Chicago - Sandbox
Feedback:  1   3