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Call Center (Centergy) - User Guide

This article contains a link to download the Automatic Call Distribution User Guide. The 50 page PDF attachment describes ACD Concepts, roles and features, reports, and online monitoring and reporting software within the Centergy ACD product.

Download the ACD User Guide.

Keywords:acd, manual   Doc ID:15885
Owner:Kathy C.Group:University of Chicago
Created:2010-11-30 19:00 CDTUpdated:2017-03-08 17:17 CDT
Sites:University of Chicago, University of Chicago - Sandbox
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