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VPN - FAQs

This article answers some frequently asked questions about the VPN.

The Virtual Private Network (cVPN) provides University staff, students or faculty secure access to University network resources as if you were on campus, no matter where you are in the world. The VPN should be used to remotely access resources that are not available from off campus. Such resources include file shares, remote desktop access (RDP/SSH/etc), and other "campus-only" resources. If you are unsure about whether or not you need to use the VPN, check with your local support or call the IT Services Service Desk at 773-702-5800 before installing the VPN software.

Note: In the near future, workstations will not be accessible from off-campus. Users will be required to connect to cVPN to access workstations on campus.

Some resources, including library resources, could make use of the University's web proxy.

How do I access the VPN?

Windows users may find instructions at VPN - Connection Guide for Windows.
Mac users may find instructions at Document 15428 is unavailable at this time..

Who can use the VPN?

Current students, staff, and faculty of the University are eligible to use the VPN. A current student is defined as a student presently in a quarter during which they are taking classes.

Can I use the VPN if I'm running Linux?

IT Services does not support VPN client on the Linux OS. We do, however, provide installer packages (32-bit and 64-bit) for advanced users who support themselves. Users may also, use OpenConnect as an alternative. However, this client is unsupported and you are using it at your own risk.

Does the VPN work with 64 bit OSes, like Windows 7 or Windows Vista?

Yes.

Can I use the VPN with Windows 98/ME/2000 or Mac OS 10.2/10.3/10.4?

IT Services does not support the VPN for use with versions of Apple OS X older than 10.5 or versions of Windows older than Windows 7. However, the VPN may still work with those operating systems.

What is the IP address range of cVPN?

cVPN's current IP address range is 205.208.120.0/22. In the near future, users who connect to cVPN will obtain an IP address in the 10.190.128.0/20 range. When users access campus or Internet resources, the VPN will perform the same function that allows multiple computers on a home network to utilize a single Internet connection, Port Address Translation (PAT). Once the traffic leaves cVPN, it will appear as if the users are using the 205.208.120.0/24 IP range. This is done in effort to efficiently utilize the IP space on campus, as well as ensure campus resources are still accessible from cVPN.

How do I connect to the cVPN with a mobile device?

Cisco Anyconnect, the application used to connect to cVPN, is available for Android, iOS, and most other mobile platforms. However, support is limited for mobile devices.

See Also:




Keywords:cvpn Network Connectivity AnyConnect Cisco "Virtual Private Network" encryption secure frequently asked   Doc ID:15883
Owner:Eric H.Group:University of Chicago
Created:2010-11-30 19:00 CDTUpdated:2016-06-10 09:48 CDT
Sites:University of Chicago, University of Chicago - Sandbox
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