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xMail - OWA 2010 FAQ

This article explains answers to a set of FAQs regarding Outlook Web App (OWA) running on Exchange 2010.

Why is my Inbox arranged differently from my Outlook program on my desktop? How can I change it to show everything in date order?

How do I create an email signature in OWA?

How do I set an out of office reply in OWA?

How do I check the size of my mailbox in OWA?

How do I import contacts?


Why is my Inbox arranged differently from my Outlook program on my desktop? How can I change it to show everything in date order?

In OWA 2010, emails are sorted in conversations by default. Conversations aggregate all email with the same subject into one thread to allow easy reference to past messages and keep your inbox organized by subject.

  1. Click Conversations by Date.
  2. Click Conversation in the drop-down menu. This will uncheck the box next to conversation and remove the conversation view groupings from your inbox.
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How do I create an email signature in OWA?

  1. Click on Options in the upper-right.
  2. Select See All Options from the drop-down menu.
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  3. Select Settings.
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  4. Compose your signature in the E-Mail Signature text box. If you have an existing signature in your mail client, copy and paste it here.
  5. Click Automatically include my signature on messages I send if you want the signature to appear by default on your outgoing email.
    owa2010faq04.JPG

  6. Click Save in the lower-right portion of the screen.
  7. If you did not choose to automatically include your signature on outgoing email, you must manually insert it. In the new email window, Click the Insert Signature button. Your signature will appear in the text of your message.
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How do I set an out of office reply in OWA?

  1. Click on Options in the upper-right.
  2. Select Set Automatic Replies from the drop-down menu.
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  3. Select Send automatic replies.
  4. If desired, select the Send Replies only during this time period check box to schedule when your out of office replies are active. If you do not specify a start and end time, auto-replies will be sent until you select the Don't send automatic replies check box.
    NOTE: Previously used automatic replies associated with your email account may appear in the text boxes for your use, if desired.
  5. For replies to senders inside your organization, type the response that you want to send to colleagues while you are out of the office. They will receive the notification only once.
  6. For replies to senders outside your organization, select Send automatic reply messages to senders outside my organization check box. Select whether you want Send replies only to senders in my Contacts list or Send replies to all external senders. Type the response that you want to send while you are out of the office. They will receive the notification only once.
  7. Click Save.
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How do I check the size of my mailbox in OWA?

Currently, all email accounts have a quota limit of 2 GB of storage on the email server. Follow the steps below to verify how much space your account is currently using when you are using OWA 2010.

  1. Log in to Outlook Web App (OWA) at https://xmail.uchicago.edu
  2. Hover your mouse over the top folder of your mailbox, displaying your name. A graph will display your quota usage and will contain a caption letting you know how much space you are using.
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How do I import contacts?

OWA 2010 does not have a way to import contacts directly, but it will reflect changes you make in a desktop client. See Outlook 2010 - Importing Address Book from CSV File or for Outlook 2011 for Mac - Importing Address Book from CSV File information on how to do this.




Keywords: "outlook web app" "outlook web access" webmail exchange thread   Doc ID: 22346
Owner: Dan K.Group: University of Chicago
Created: 2012-01-22 17:40 CDTUpdated: 2014-06-23 07:29 CDT
Sites: University of Chicago