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Topics Map > University of Chicago > IT Services > Teaching, Learning, & Research Computing
Topics Map > University of Chicago > IT Services > Services & Support
Topics Map > University of Chicago > IT Services > Phones & Internet Connections
Topics Map > University of Chicago > IT Services > Email & Collaboration Tools
Topics Map > University of Chicago > IT Services > Accounts, Identity, & Security
Topics Map > University of Chicago > IT Services > Business Systems
Change Management - Calendar of Maintenance Windows
This article shows the regular maintenance windows for IT Services.
The table below lists the regular maintenance windows for IT Services. You can get real-time notices of unplanned service disruption from the our Campus Notices page, commonly called the "Traffic Light."
NOTE: This table only lists maintenance for services which are available 24x7 (apart from maintenance windows). For services which are only available during the business day (e.g. FAS, Payroll, etc.), maintenance is performed during the service's normal offline hours.
|
IT Services |
Sun |
Mon |
Tues |
Wed |
Thu |
Fri |
Sat |
| Academic Career Opportunities Site |
12 a.m. to 2 a.m. daily as needed |
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| Access/Identity Management (LDAP, Shibboleth, RADIUS, CNetID creation/password changes, UCGroups, GNetID, Trusted Agent) |
4 a.m. to 7 a.m. |
4 a.m. to 7 a.m. |
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| Active Directory (UCAD) | 6 a.m. to 8 a.m. | 6 a.m. to 8 a.m. | |||||
| Automatic Call Distributor (ACD) Centergy Servers | 10-11 p.m. |
10-11 p.m. | 10-11 p.m. | 10-11 p.m. | 10-11 p.m. | 10-11 p.m. | 10-11 p.m. |
|
Chalk |
6 a.m. to 11 a.m. |
|
|
|
|
|
|
| cTicket | 6 a.m. to 8 a.m. | ||||||
| cTV |
No Regularly Scheduled Maintenance Window |
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| cVPN |
No Regularly Scheduled Maintenance Window |
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| Data Networks | 4 a.m. to 7 a.m. |
4 a.m. to 7 a.m. |
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| Directory (Online Directory) |
4 a.m. to 7 a.m. |
5 a.m. to 7 a.m. |
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| Directory (Voice Recognition Directory) |
4 a.m. to 7 a.m. |
5 a.m. to 7 a.m. |
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| e-Builder |
6 a.m. to 8 a.m. last Saturday or Sunday of the month |
6 a.m. to 8 a.m. last Saturday or Sunday of the month | |||||
| eCommerce Infrastructure |
6 a.m. to 8 a.m. | ||||||
| Email (Bulkmail Self-Service, cMail, xMail, Mailing Lists, Wiki, WebShare) | 3 a.m. to 7 a.m. | 3 a.m. to 7 a.m. | |||||
| Employee Self Service (ESS) |
7:50 p.m. to 9:30 p.m. daily |
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| Gargoyle/Student Systems (Bursar, Ad Astra, PowerFAIDS, BNW, SEVIS, Leepfrog/Course Catalog) |
6 a.m. to 8 a.m. | ||||||
| General Expense Management System (GEMS) | 9 p.m. to 12 a.m. third Friday of the month | ||||||
| Griffin (Alumni System) | 6 a.m. to 8 a.m. for system maintenance 6 p.m. to 8 p.m. for the implementation of new features |
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| Instant Messaging (cIM) |
4 a.m. to 7 a.m. |
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| Mainframe (z/OS) |
6 a.m. to 12 noon as needed |
6 a.m. to 7:30 a.m. as needed |
6 a.m. to 7:30 a.m. as needed | 6 a.m. to 7:30 a.m. as needed | 6 a.m. to 7:30 a.m. as needed | 6 a.m. to 7:30 a.m. as needed | |
|
Maximo/Facilities Work Order System |
6 a.m. to 11 a.m. |
6 a.m. to 11 a.m. |
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| Photo Rosters |
5 a.m. to 7 a.m. |
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| Reporting Systems - Integrated Reporting Facility (IRF), Student Data Warehouse (SDW), AURA Data Warehouse, Business Objects |
12 a.m. to 2 a.m. daily for routine backup and batch processing Wednesday 6 a.m. to 8 a.m. and last Sunday of the month 7 a.m. to 11 a.m. for other maintenance |
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| Server Backup and Recovery | 9 a.m. to 12 p.m. | ||||||
| SIMS (Space Information Management System) | 6:30 p.m. to 9:30 p.m. | ||||||
| Slate (Undergraduate Admissions System) | 2 a.m. to 4 a.m. | ||||||
| Storage (High Performance Data Storage) | 4 a.m. to 7 a.m. | ||||||
|
TANK Fileshares |
5 a.m. to 7 a.m. | ||||||
| Telephone Network | 12 a.m. to 2 a.m. | ||||||
| UChicago Time (Time and Attendance) |
2 a.m. to 5 a.m. daily (does not affect timeclock users) |
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| Virtual Server Hosting | 6 a.m. to 8 a.m. | ||||||
| Voice Services (Telephone, Voicemail) |
10 p.m. to 11 p.m. daily as needed |
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| Web Hosting | 4 a.m. to 7 a.m. | 4 a.m. to 7 a.m. | |||||
| WebShare | 4 a.m. to 7 a.m. | ||||||
| Yardi |
No Regularly Scheduled Maintenance Window |
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| Keywords: | service disruption active directory acd automatic call distributor bulkmail cmail xmail ldap mailing lists wiki webshare chalk data networks griffin system gargoyle web server maximo facilities tank telephone | Doc ID: | 19368 |
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| Owner: | Corey L. | Group: | University of Chicago |
| Created: | 2011-08-02 19:00 CDT | Updated: | 2013-05-20 10:09 CDT |
| Sites: | University of Chicago | ||
| Feedback: | 2 4 Comment Suggest a new document | ||
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