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Change Management - Calendar of Maintenance Windows

This article shows the regular maintenance windows for IT Services.

The table below lists the regular maintenance windows for IT Services. You can get real-time notices of unplanned service disruption from the our Campus Notices page, commonly called the "Traffic Light."

NOTE: This table only lists maintenance for services which are available 24x7 (apart from maintenance windows). For services which are only available during the business day (e.g. FAS, Payroll, etc.), maintenance is performed during the service's normal offline hours.

IT Services

Sun

Mon

Tues

Wed

Thu

Fri

Sat

Academic Career Opportunities Site

12 a.m. to 2 a.m. daily as needed

Access/Identity Management (LDAP, Shibboleth, RADIUS, CNetID creation/password changes, UCGroups, GNetID, Trusted Agent)
4 a.m. to 7 a.m.


4 a.m. to 7 a.m.



Active Directory (UCAD)
6 a.m. to 8 a.m.
6 a.m. to 8 a.m.


Automatic Call Distributor (ACD) Centergy Servers 10-11 p.m.
10-11 p.m. 10-11 p.m. 10-11 p.m. 10-11 p.m. 10-11 p.m. 10-11 p.m.

Chalk

4 a.m. to 9 a.m.

 

 

 

 

 

 

cTicket 6 a.m. to 8 a.m.





cTV

No Regularly Scheduled Maintenance Window

cVPN

No Regularly Scheduled Maintenance Window

Data Networks 4 a.m. to 7 a.m.


4 a.m. to 7 a.m.



Directory (Online Directory)
4 a.m. to 7 a.m.


5 a.m. to 7 a.m.



Directory (Voice Recognition Directory)
4 a.m. to 7 a.m.


5 a.m. to 7 a.m.



e-Builder
6 a.m. to 8 a.m. last Saturday or Sunday of the month





6 a.m. to 8 a.m. last Saturday or Sunday of the month
eCommerce Infrastructure



6 a.m. to 8 a.m.


Email (Bulkmail Self-Service, xMail, Mailing Lists, Wiki, WebShare) 3 a.m. to 7 a.m.     3 a.m. to 7 a.m.      
Employee Self Service (ESS)

7:50 p.m. to 9:30 p.m. daily

Gargoyle/Student Systems (Bursar, Ad Astra, PowerFAIDS, BNW, SEVIS, Leepfrog/Course Catalog)



6 a.m. to 8 a.m.


General Expense Management System (GEMS)




9 p.m. to 12 a.m. third Friday of the month
Griffin (Alumni System)       6 a.m. to 8 a.m. for system maintenance

6 p.m. to 8 p.m. for the implementation of new features
     
Instant Messaging (cIM)



4 a.m. to 7 a.m.



Mainframe (z/OS)
6 a.m. to 12 noon as needed
6 a.m. to 7:30 a.m. as needed
6 a.m. to 7:30 a.m. as needed 6 a.m. to 7:30 a.m. as needed 6 a.m. to 7:30 a.m. as needed 6 a.m. to 7:30 a.m. as needed

Maximo/Facilities Work Order System

6 a.m. to 11 a.m.





6 a.m. to 11 a.m.
Photo Rosters



5 a.m. to 7 a.m.



Reporting Systems - Integrated Reporting Facility (IRF), Student Data Warehouse (SDW), AURA Data Warehouse, Business Objects

12 a.m. to 2 a.m. daily for routine backup and batch processing

Wednesday 6 a.m. to 8 a.m. and last Sunday of the month 7 a.m. to 11 a.m. for other maintenance

Server Backup and Recovery


9 a.m. to 12 p.m.


SIMS (Space Information Management System)


6:30 p.m. to 9:30 p.m.


Slate (Undergraduate Admissions System) 2 a.m. to 4 a.m.





Storage (High Performance Data Storage)


4 a.m. to 7 a.m.


TANK Fileshares




5 a.m. to 7 a.m.


Telephone Network 12 a.m. to 2 a.m.            
UChicago Time (Time and Attendance)

1 a.m. to 6 a.m. daily (does not affect timeclock users)

Virtual Server Hosting


6 a.m. to 8 a.m.


Voice Services (Telephone, Voicemail)

10 p.m. to 11 p.m. daily as needed

Web Hosting 4 a.m. to 7 a.m.

4 a.m. to 7 a.m.


WebShare


4 a.m. to 7 a.m.


Yardi

No Regularly Scheduled Maintenance Window




Keywords: service disruption active directory acd automatic call distributor bulkmail cmail xmail ldap mailing lists wiki webshare chalk data networks griffin system gargoyle web server maximo facilities tank telephone   Doc ID: 19368
Owner: Corey L.Group: University of Chicago
Created: 2011-08-02 19:00 CDTUpdated: 2014-07-21 09:41 CDT
Sites: University of Chicago